Sr. Quality Program Manager, The Quality Alert Team
Job summaryAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics.
Lab126 began in 2004 as a subsidiary of Amazon.
com, Inc.
, originally creating the best-selling Kindle family of products.
Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo.
What will you help us create?Key job responsibilitiesThis position requires a candidate with considerable proven leadership ability to facilitate and guide the QEMs and extended team through the quality escalation process.
You need to be an expert in advanced quality methods and practices and be able lead cross-functional teams in resolving quality escalations.
Your program management skills will be helpful in implementing improvement projects for QA mechanism.
A day in the lifeThe Quality Program Manager will be part of the Quality Alert (QA) team that facilitates resolution of product quality issues in Amazon Devices.
In this role, you will be providing guidance to the Quality Engineering Managers (QEMs) for effective management and communication of quality escalations/alerts.
You will be maintaining and improving the existing processes, templates, formats, guidelines, business practices and documentation related to Quality Alert mechanism and introducing new ones as needed.
You will help identify, propose and implement the next improvements for the Quality Alert mechanism.
You will also monitor, analyze and report Quality Alert Analytics and Metrics.
About the teamThe hiring team is responsible for resolving product quality issues at Amazon Devices through the facilitation of Quality Alert and Pre-Alert mechanisms.
Estimated Salary: $20 to $28 per hour based on qualifications.
Lab126 began in 2004 as a subsidiary of Amazon.
com, Inc.
, originally creating the best-selling Kindle family of products.
Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo.
What will you help us create?Key job responsibilitiesThis position requires a candidate with considerable proven leadership ability to facilitate and guide the QEMs and extended team through the quality escalation process.
You need to be an expert in advanced quality methods and practices and be able lead cross-functional teams in resolving quality escalations.
Your program management skills will be helpful in implementing improvement projects for QA mechanism.
A day in the lifeThe Quality Program Manager will be part of the Quality Alert (QA) team that facilitates resolution of product quality issues in Amazon Devices.
In this role, you will be providing guidance to the Quality Engineering Managers (QEMs) for effective management and communication of quality escalations/alerts.
You will be maintaining and improving the existing processes, templates, formats, guidelines, business practices and documentation related to Quality Alert mechanism and introducing new ones as needed.
You will help identify, propose and implement the next improvements for the Quality Alert mechanism.
You will also monitor, analyze and report Quality Alert Analytics and Metrics.
About the teamThe hiring team is responsible for resolving product quality issues at Amazon Devices through the facilitation of Quality Alert and Pre-Alert mechanisms.
Estimated Salary: $20 to $28 per hour based on qualifications.
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